Terms of service
1. Overview
Welcome to DUKAARO. Throughout these Terms of Service, “we”, “us”, and “our” refer to DUKAARO. We operate this online store and website, including all related information, products, and services, to provide you with a convenient shopping experience.
By visiting our website or purchasing from us, you agree to these Terms of Service and our applicable policies. If you do not agree, please do not use our services.
2. Eligibility and Use of Our Website
You agree to use this website only for lawful purposes and to provide accurate, complete, and up-to-date information when placing an order.
You must not use our website for fraudulent activities, unauthorised access, unlawful conduct, or activities that interfere with the operation or security of our store.
3. Products and Product Information
We aim to display product descriptions, images, prices, and other details as accurately as possible. However, colours and appearances may vary depending on your device or screen settings.
Product availability, specifications, and descriptions may change from time to time. We will make reasonable efforts to correct any material errors.
4. Prices and Payments
All prices and applicable charges will be displayed on our website at checkout. Applicable taxes, shipping fees, and other charges will be communicated where required.
We reserve the right to update product prices, subject to applicable law. Changes will not affect an order that has already been accepted except where permitted by law.
Orders are subject to payment authorisation and confirmation. Available payment methods will be displayed during checkout.
5. Orders and Acceptance
After placing an order, you may receive an order confirmation. This confirmation does not necessarily mean that the order has been finally accepted.
We reserve the right to cancel or decline an order in legitimate circumstances, such as suspected fraud, incorrect pricing, stock unavailability, or payment issues, subject to applicable law.
If a prepaid order is cancelled by us, any refund due will be processed according to our Refund Policy and applicable law.
6. Shipping and Delivery
Orders will be shipped to eligible delivery locations shown at checkout. Estimated delivery dates are provided for guidance and may vary due to courier delays, weather, operational issues, or other circumstances beyond our reasonable control.
Please ensure your shipping address and contact details are accurate. Our shipping and delivery practices are subject to applicable laws and our Shipping Policy, where available.
7. Returns, Refunds, and Cancellations
Returns, exchanges, refunds, and order cancellations are governed by our Return & Refund Policy, available on our website.
Nothing in these Terms limits any mandatory consumer rights available under applicable Indian law.
8. Intellectual Property
Unless otherwise stated, the content on this website, including text, graphics, logos, designs, and other materials, belongs to DUKAARO or its respective rights holders.
You may not reproduce, distribute, modify, or commercially use our content without prior permission, except where permitted by law.
9. Third-Party Services and Links
Our website may use third-party services or contain links to external websites. We are not responsible for third-party websites that we do not operate. Your use of those services may be governed by their own terms and privacy policies.
10. Disclaimer and Limitation of Liability
We strive to provide a reliable website and accurate product information. However, we do not guarantee uninterrupted or error-free website operation.
To the extent permitted by applicable law, DUKAARO will not be liable for indirect losses arising from the use of our website or services. Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded or limited under applicable law.
11. Privacy
Your personal information is handled in accordance with our Privacy Policy, which explains how information is collected, used, and shared when you use our website.
12. Changes to These Terms
We may update these Terms of Service from time to time. The latest version will be published on our website with an updated effective date. Your continued use of our website after an update is subject to applicable law.
13. Governing Law
These Terms are governed by the laws of India. Any disputes will be handled by the competent courts or authorities as determined under applicable law.
14. Contact Information
Store Name: DUKAARO
Website: https://dukaaro.shop
Email: support@dukaaro.shop
For questions regarding these Terms of Service, please contact us using the email address above.